Revenue data area · Current focus
Revenue Collection & Settlement
Follow the path from what the guest or channel should pay to what the property invoices, receives, refunds and records.
Public now · Current content priorityGuides organised by data flow and system
Systems and data sources
OTAPMS folioPayment gatewayPSPVCCBankPOSAccounting / AR
Records commonly aligned
Start with the records behind the difference.
- Reservation value and final booking status
- OTA commission invoice or payout statement
- Virtual credit card amount and charge window
- Payment gateway settlement and refund record
- PMS folio balance and payment allocation
- Bank receipt and accounting entry
Questions this data area answers
Turn a broad concern into a reviewable question.
- 01Does the final reservation value support the commission or net payout?
- 02Was the expected VCC, channel payout or guest payment actually received?
- 03Do refunds, chargebacks and cancellations appear consistently across records?
- 04Which differences can be explained and which need evidence or follow-up?
Guides in this data area
Practical starting points for smaller teams.
Every guide separates a review flag from a confirmed error and shows which source record should be checked next.
OTA commission
How to check a Booking.com commission invoice
A practical monthly workflow for comparing invoice lines with the latest reservation record.
OTA · PMS · Accounting / ARRead the guide Booking exceptionsModified stays, cancellations and no-shows
Keep the final booking state, commission treatment and supporting evidence in one reviewable record.
PMS / CRS · OTA · Channel ManagerRead the guideRelated LodgeRoot workflow
Start with one focused OTA revenue workflow.
LodgeRoot OTA Commission Review aligns a limited set of reservation, commission and settlement records before any future system connection is considered.
Explore OTA Commission Review Review suitability before sharing any redacted records.